Moving home and looking to stop your service? Complete the form below and we'll get you on your way.
Let us know you're moving home 10 days before you move.
Please consider cleaning time when selecting your move out date as power will be scheduled for disconnection on tthe following day. If your move out date is Saturday, Sunday, or a Public holiday, your disconnection will be scheduled on the following business day.
We'll need to know the date you are moving out (service stopped) and contact details so we can send you your final bill
If you stop your plan before the end of the end of the term and switch to another energy retailer, an early termination fee may apply. Check with us by calling 1300 501 815 or email us at liv@energylocals.com.au.
If you have a smart meter you don't need to do anything as we'll get your reading automatically. If your meter isn't smart, please call us on 1300 501 815 and we'll record the meter read. If your final meter reading seems unusual compared to what you've typically used at this address, we may need to send a technician to confirm your reading. Be aware, that there is a fee for this which will be added to your final bill.
Good news - for most addresses we can! Connecting to Energy Locals at your new address takes just minutes, so you can continue to save with great rates, 5-star support, and carbon-offset energy. Please contact us on 1300 501 815 or email us at liv@energylocals.com.au.