Moving home and looking to stop your service? Complete the form below and we'll get you on your way.
Kindly organise your move out at least 3 business days into the future.
If you’ll need electricity on moving day, make sure your nominated move-out date is the day after you leave. That way you won’t be packing boxes by torchlight.
We'll need to know the date you are moving out (service stopped) and contact details so we can send you your final bill
If you stop your plan before the end of the end of the term and switch to another energy retailer, an early termination fee may apply. Check with us by calling 1300 501 815 or email us at liv@energylocals.com.au.
You don’t need to do anything. As part of your move out, we’ll arrange for a technician to attend the property to disconnect the power and take a final meter reading. This ensures you’re only billed up to the date you requested the service to end.
Good news - for most addresses we can! Connecting to Energy Locals at your new address takes just minutes, so you can continue to save with great rates, 5-star support, and carbon-offset energy. Please contact us on 1300 501 815 or email us at liv@energylocals.com.au.